Mistmap1. Delete your account and cloud backup
Mistmap has no separate account: signing in with Google only turns on the optional cloud backup. To delete it, open Mistmap › Settings › Cloud backup › Delete the cloud copy. Every trip, pin and photo stored on the backup server under your Google account is deleted at once, and the server keeps no copy. If you can no longer open the app, email whdcjf8172@gmail.com from the same Google account and we will delete it within 30 days. Records on your phone stay until you delete them in the app or uninstall it. Anonymous usage statistics are not linked to your Google account (see below), and Google Play keeps payment records under its own policy.
2. Contact JC Studio
For Mistmap support or a privacy request, email whdcjf8172@gmail.com. Include your app version, device/OS version and a short description. Do not send route files or private coordinates unless needed and you choose to share them.
3. Delete or access data
Delete trips in the app to remove local records. Exported files and device backups are separate. For server statistics, include the Usage statistics ID from the app’s Privacy screen before clearing app data. If you used cloud backup, delete it in Settings › Cloud backup › Delete the cloud copy. If you can no longer use the app, sign in again with the same Google account on any device to delete it, or email us from that account and we will help. See the Privacy Policy for retention, rights and limitations.